01In development
The Practice OS
Documentation load, intake friction, disconnected systems, scheduling leakage, referral tracking.
For healthcare leaders
The practice is running you.
A second series, for the people who run behavioral health and medical practices — about documentation load, intake friction, staffing, and the kind of burnout that shows up in a whole clinical team at once.
01 — The premise
The High-Functioning Heart is about the person. This series is about the practice they’re running — and the two problems turn out to be the same problem wearing different clothes. You cannot fix a team’s exhaustion with a wellness email while the documentation load stays where it is.
02 — The series shape
Four tracks.
Nothing is published yet. Titles and scope are set; the books are being written.
02In development
Governance & Risk
Staff using unvetted tools, evaluating vendors, team adoption, audit readiness, keeping clinical judgment human.
03In development
Behavioral Health Operations
Payer authorizations, clinician retention, care continuity between sessions, grant reporting.
04In development
The Clinical Founder
Going from clinician to owner, launching lean, contracts and reimbursement.
Notify
Get told when the first one lands.
One note when a title in this series is ready. Nothing else.